Welcome to ClusterLab Campaign Microservice
ClusterLab Campaign Microservice is a powerful platform for managing AI-powered voice campaigns. Our system enables businesses to create, manage, and track outbound and inbound call campaigns using advanced AI agents.Core Features
- AI Agent Management - Create and configure intelligent voice agents with customizable parameters
- Campaign Orchestration - Set up targeted campaigns with flexible scheduling and retry logic
- Contact Management - Organize and manage your contact lists with rich metadata
- Call Tracking - Monitor call performance, transcripts, and outcomes
- Knowledge Base Integration - Enhance your AI agents with domain-specific knowledge
- Webhook Integration - Connect with external systems through configurable webhooks
- Voice Customization - Choose from a variety of voices with adjustable parameters
Key Components
| Component | Description |
|---|---|
| AI Agents | Intelligent voice agents that handle conversations |
| Campaigns | Organized outreach initiatives with specific goals |
| Contacts | Individuals targeted in campaigns |
| Calls | Individual conversation instances with detailed tracking |
| Phone Numbers | Managed communication channels for inbound/outbound calls |
| Knowledge Bases | Information repositories to enhance agent capabilities |
| Webhooks | Integration points with external systems |
Getting Started
- Configure AI Agents - Set up your AI voice agents with appropriate parameters
- Create Campaigns - Define campaign parameters, schedules, and target contacts
- Monitor Performance - Track call outcomes and campaign effectiveness
- Analyze Results - Review transcripts, sentiment analysis, and task completion rates